What Are Factory-Direct Replacement Windows?
If you’ve done any research during your quest for new house windows, you may have very well come across the term “factory-direct windows”. While you may not quite understand what kind of products this phrase describes, take solace in knowing you’re not alone. If you look up what factory direct means, you may stumble upon websites that define it as an:
“Disintermediation initiated by consumers is often the result of high market transparency, in that buyers are aware of supply prices direct from the manufacturer. Buyers bypass the middlemen (wholesalers and retailers) to buy directly from the manufacturer, and pay less. Buyers can alternatively elect to purchase from wholesalers. Often, a business-to-consumer electronic commerce (B2C) company functions as the bridge between buyer and manufacturer.”
Based on this convoluted definition, you can see that factory direct means different things to different people.
What Factory Direct Is NOT
Some window companies in Central Florida that install replacement windows buy their windows from a local depot. The depot gets its windows for resale directly from the factory, but if you get your windows and they came through a dealer who bought them from a depot that bought them from the factory, that’s not even close to factory direct.
Then there are some replacement window companies who may have worked with a particular manufacturer for long enough or have purchased enough that they earn the right to buy their windows directly from the factory, rather than ordering them through the depot. They sometimes call themselves factory direct, because they bought the windows they intend to sell you directly from the factory. Quite misleading, isn’t it? They buy your windows from the factory and then they sell them to you. Is that factory direct? Of course not! They are a dealer—a middleman.
So, what’s the drawback to working with a company that claims to offer factory-direct windows but doesn’t actually? While there are several, one that homeowners experience all too often is a lack of accountability from each party. If any problems arise with the products or the installation, the dealer says it’s the factory’s fault, and the factory blames the issue on the installers, and while they battle it out, the customer lives with the issues.
Defining Factory-Direct
When it comes to replacement windows or patio doors, here’s what factory direct actually means:
- You buy your windows directly from the factory. The factory’s name and address are on your purchase order. Then the factory custom builds and installs your windows for you, and provides whatever service you may need, such as installation and warranty protection.
- You do not support any middlemen with your purchase. You can get a superior product for a very reasonable price.
- If you ever have a problem, you can call the company that you ordered your replacement windows from—the factory. There’s no middlemen and no potential finger pointing if something goes wrong.
Partner With the Leading Factory-Direct Window Company in the South
If you’re like most homeowners looking to replace their windows, you want to be sure you’re investing in top-quality windows backed by ironclad warranty protection and won’t be given the run around with your project should an issue arise. At NewSouth Window Solutions, we’ve been the factory-direct window company that has been exceeding the expectations of Southern homeowners since 2010. We manufacture our replacement windows in our very own state-of-the-art facility here in the South before offering them at affordable prices. And because we are the sole installer of our products, we can ensure top-quality workmanship with each window we replace.
How do factory-direct windows differ from windows bought through local depots or dealers?
When embarking on the journey to enhance your home with new windows, you might come across the term “factory direct” quite frequently. Let’s demystify this concept. Some companies claim to offer factory-direct windows, but the reality can be quite different. For instance, certain window providers in Central Florida may source their windows from a local depot, acting as middlemen between the factory and you. This indirect route can lead to increased costs and decreased accountability. On the other hand, true factory-direct windows mean that you, the homeowner, purchase directly from the factory. At NewSouth Window Solutions, our factory is not a distant entity; it’s where your windows are meticulously crafted and custom-built.
How is accountability maintained with true factory-direct window companies?
One of the key advantages of opting for true factory-direct windows is the clarity of accountability. When you choose NewSouth Window Solutions, there are no middlemen in the equation. From your purchase order to the custom build and installation, every step is handled directly by us. This direct relationship ensures that any issues or concerns are addressed promptly and efficiently. No finger-pointing between different entities – we take full responsibility for the quality of our replacement windows and the effectiveness of our services.
Why choose NewSouth Window Solutions as a factory-direct window company?
NewSouth Window Solutions stands as a beacon of excellence in the realm of factory-direct window companies. Here’s why homeowners in the South choose us:
- Custom Built Windows: Our commitment to quality begins with the construction of your windows. Each window is custom-built to fit your unique specifications, ensuring a perfect fit for your home.
- Warranty Protection: We understand the importance of peace of mind when it comes to your investment. That’s why our replacement windows come backed by a lifetime transferable warranty. This not only protects you against defects but also extends to the next owner of your home.
- Window Service: Our service goes beyond the sale. We take pride in providing comprehensive window service, addressing any concerns or issues you might have. Our dedication to customer satisfaction is unwavering.
To learn more about our factory-direct replacement windows or the lifetime transferable warranty that will accompany them, reach out to NewSouth Window Solutions today to schedule a no-obligation consultation. During our conversation, be sure to ask about the flexible financing options available to qualifying buyers.
